Questions? We've got answers.

You can book online in under two minutes through our quote form, give us a call, or text us. We'll confirm your appointment and send you everything you need by email and SMS.

We serve the greater Houston metro — Heights, Montrose, Memorial, River Oaks, Bellaire, West U, Galleria, Energy Corridor, Katy, Sugar Land, Cypress, and beyond. If you're not sure, just ask.

Yes. Our team arrives fully equipped with professional-grade products and equipment. No prep work needed on your end.

Most jobs are handled by a team of 2-4 depending on the size of your home and the service type. We'll let you know in advance.

We base pricing on the size of your home, the type of service, and any add-ons you choose. There are no hidden fees — your quote is your final price.

For first-time bookings, we collect a deposit to hold your slot. The balance is charged after the clean is complete.

Credit card, debit card, Zelle, and cash. Credit card payments include a small processing surcharge — Zelle and cash do not.

Yes. Weekly, bi-weekly, and monthly recurring clients get a discounted rate that locks in at signup.

For routine cleans, 3-5 days notice is ideal. For move-outs and deep cleans, we recommend booking at least a week in advance during busy seasons.

We ask for at least 24 hours notice for cancellations or reschedules. Late cancellations may incur a fee.

That's perfectly fine. Most of our clients leave a key, code, or lockbox — we treat your home like our own whether you're there or not.

Our cleaning team is built in-house, not subcontracted. We hire, train, and pay our team directly — which is why we can stand behind every clean.

Yes. Every team member goes through a background check, training, and ongoing quality reviews.

For recurring clients, we do our best to send the same team each visit so they learn your home and preferences.

No. Most clients aren't. We'll send updates so you know when the team arrives, finishes, and locks up.

We love pets and work around them carefully. Just let us know in advance if there's anything we should know about their behavior or routine.

Yes. Our standard products are non-toxic and family-safe. If you need fragrance-free or fully green products, just request it at booking.

Let us know within 24 hours of the clean and we'll come back to make it right at no additional cost. That's the Clairve Promise.

We send a quick follow-up after every clean. You can also call, text, or email us directly — we read everything.

Carpet cleaning typically takes 1-3 hours. Tile & grout restoration depends on the surface area but is usually a half-day to full-day job.

Carpet usually dries within 4-6 hours. Tile is walkable almost immediately, but sealant cures fully over 24-48 hours.

Yes. Our standard service comes with the Clairve Promise. Tile sealant services come with separate written warranties — 1 year for penetrating sealant, 5 years for color sealing.

Yes — though we don't lock you in. We earn your business every visit.

Absolutely. We handle full post-construction, pre-inspection, and turnover cleans for builders, GCs, and property managers across Houston.

Yes. We offer on-site building maintenance and porter services for commercial properties that need a daily presence.